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The field service industry is currently undergoing changes because of advanced automation and the advent of new-age technology. It is making the managers realise the disadvantages of traditional practices, like manually entering data into the system. This is restricting big and small companies from achieving customer and employee satisfaction and generating greater revenue. Adopting automation for improvement in field service management software can transform the landscape. The companies implementing and adopting these technical advancements are sure to stay ahead of the curve. This article is just perfect if you are on the fence about investing in field service management software. Do give it a read. What is Field Service Management Technology? (2023) Field service management technology plays a vital role in the viability of businesses that provide services of various kinds and employ field employees. This is because the quality of services and the efficiency of the field employees f...

We live in a country that has over 230 million registered vehicles and over 600 million people who rely on these vehicles for daily transportation. To effectively monitor fleet operations of such a vast transportation industry, getting real-time data on the quality and performance of vehicles becomes a critical aspect of fleet operations. Not only in transportation but every fleet-relying industry such as logistics, construction, agriculture, utilities, etc. needs solutions that can help them maximize their fleet’s productivity, minimize maintenance costs, ensure safety and augment scalability. This is where Advanced Telematics solutions come into the picture. But before we dive deeper to know about them, let’s understand fleet telematics first. What is Fleet Telematics? Fleet Telematics is a technology that uses a combination of telecommunications and informatics to allow fleet managers to monitor, track and manage a fleet of vehicles. It empowers GPS trackers to source data from se...

Be it a product- or service-based industry; all must have a strong, loyal customer base. And one effective manner to gain is by excelling in the after sales services promised when making the sales. Only when companies can be there helping the customers using their services and products can they truly understand the requirements of the consumers. After-sales monitoring software is the best way to do so. After-sales monitoring software is the perfect option as it is going to help organisations effectively provide their consumer or customers with efficient after-sales services. The software automates the process of retrieving tickets from the CRM software to assigning and exciting the job. What is After-sales Service and How to Improve It? After sales services are, the support companies provide customers after they have made the purchase of the product or services. This might include the onboarding process, extended customer support hours and active support to solve any glitch or roadbl...

The logistics industry operates as a complex network of supply chains, software, and services, all working together to ensure fast and cost-efficient delivery of goods to customers. However, this industry faces numerous challenges, including inventory management, data security, and risk assessment. To overcome these hurdles, implementing efficient and effective fleet management is crucial. In this blog, we will explore the world of fleet management software , focusing on its role and benefits for the logistics industry. How Does Fleet Management Impact Logistics? Fleet management software empowers fleet managers to make data-driven decisions, promoting safety, cost savings, and operational efficiency. By leveraging data and real-time visibility, managers can optimize fleet operations. These tracking systems provide insights into average fleet idle time, enabling managers to monitor fleet performance and educate drivers on the importance of minimizing idle periods. Fleet tracking softw...

For companies globally, it's important for them to manage their assets effectively in order to prevent misuse, loss and gain customer satisfaction. Asset tracking becomes a necessity for companies transporting their products or goods across through fleets.  This is where the prowess of asset tracking software comes in. Asset tracking software is a tool that will help organisations track their assets, like expensive equipment, vehicles, and field employees. There is no restriction to the type of asset that can be tracked using the software. By monitoring the assets, you gain visibility into the operations, which is necessary to eliminate inefficiencies. What is Asset Tracking? To begin with, the basics of asset tracking happen when companies want to track their physical assets. And for this to happen, you have to equip your assets with a GPS tracking system, barcode scanner or RFID and invest in asset monitoring software . The physical assets can be anything like generators, vehic...