What is Field Force Management Software and Why Do You Need It?

For job roles such as customer service and door-to-door sales, the human element is paramount. So, while computers seem trustworthy, consumers are likely to trust humans more. However, managing field executives can be a huge task, not easy for most. And that is where field force management software kicks in! What is Field Force Management? Workforce management is necessary for organizational productivity, and employee management is a crucial aspect of workforce management. Field force management involves managing employees with on-site jobs. It involves overseeing meetings, attendance, task allotment, and performance tracking to understand employees’ performance. Focusing on managing field executives is especially important because of the little face-to-face correspondence the team has. Therefore, field force management software helps avoid misconduct from employees and mismanagement from the organization due to miscommunication. Read Blog: Productivity vs Efficiency...